0800 503 728 freephone (NZ only)
To make a complaint, leave a phone message with an email or postal address if you do not wish to use our online form. We will send you a complaint pack.
Complaints and general enquiries firstname.lastname@example.org
Media and website enquiries email@example.com
PO Box 25221
1 Grey Street
Opening Hours 8:30am to 5pm Monday to Friday
In addition to public holidays, we're closed on the Tuesday following Easter Monday and the days between Boxing day and New Year's Day.
We can provide an interpreter on the phone. This is a free service called Ezispeak.
Call us on 0800 503 728 and tell us what language you speak. Ask for an interpreter. You may be asked to wait on the telephone - do not hang up.
People who have hearing or speech impairment or are Deaf or Deaf blind can phone us through NZ Relay.
NZ Relay is a free national service that supports people to use the phone. All calls are private and strictly confidential.
For more information on using NZ Relay visit the NZ Relay Help desk.
People who are Deaf and use New Zealand Sign Language (NZSL) can contact us through the Video Interpreting Service (VIS).
VIS is a NZ Relay service and all calls are private and strictly confidential.
VIS is free and available for phone calls and in-person meetings 8am to 8pm Monday to Friday.
Please complete the form below and click the 'Send' button.