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We are the only NZ Police oversight body

We are not part of the NZ Police

Under law we are fully independent

If you have a complaint about the NZ Police, you can come to us

Whaia te pono, kia puawai ko te tika

Seek the truth, that justice may prevail

Home / Contact Us

Contact us


0800 503 728 freephone (NZ only)

(04) 499 2050


Complaints and general enquiries info@ipca.govt.nz

Media and website enquiries communications@ipca.govt.nz


(04) 499 2053


PO Box 25221
Wellington 6146


Level 10
1 Grey Street
Wellington 6011

Opening Hours 8:30am to 5pm Monday to Friday

In addition to public holidays we're closed on the Tuesday following Easter Monday and the days between Boxing day and New Year's Day.

Language Line

We can provide an interpreter on the phone. This is a free service called Language Line

Call us on 0800 503 728 and tell us what language you speak. Ask for Language Line. You will be asked to wait on the telephone - do not hang up.

Language Line is available 9am to 6pm Monday to Friday.

NZ Relay

People who have hearing or speech impairment or are Deaf or Deaf blind can phone us through NZ Relay

NZ Relay is a free national service that supports people to use the phone. All calls are private and strictly confidential.

For more information on using NZ Relay visit the NZ Relay Help desk

Video Interpreting Service

People who are Deaf and use New Zealand Sign Language (NZSL) can contact us through the Video Interpreting Service (VIS)

VIS is a NZ Relay service and all calls are private and strictly confidential.

VIS is free and available for phone calls and in-person meetings 8am to 8pm Monday to Friday.

Contact the Authority

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