Complaints

Online complaint form

If you have any questions, please contact the Authority’s Complaints Management Team by emailing enquiries@ipca.govt.nz or phoning toll-free on 0800 503 728.

You can also make your complaint directly to the Police by visiting a Police station.

Fields marked with a * are compulsory.

1. YOUR DETAILS

Title (Mr, Mrs, Ms) *

First Name *

Family Name *

Date of birth (dd/mm/yy) *

For statistical purposes please indicate the ethnic group you most closely identify with

If you selected 'other', please specify here

Postal address

Number/ Street *

Town/ City *

Post Code *

Postcode Finder

Country (if not New Zealand)

Phone

Day Time (include area code)

Mobile

Do you have any special instructions for contacting you?

2. YOUR COMPLAINT

Please tell us about the Police actions you wish to complain about. Answer any questions that are relevant to your complaint

When did it happen?

Day of Week

Date (dd/mm/yy) *

Time

am/pm?

Where did it happen?

Address/location *

Town/City *

Who was involved?

Police officers

Please provide the names of any Police staff you wish to complain about. If you do not know the names, please provide any other identifying details such as rank, badge number, and/or a description of the officer.

Others

If possible, please provide the names and contact details of any other people who may be able to help the Authority to resolve your complaint. This may include witnesses or other people involved in the incident.

What happened?

Please tell us about the Police actions you want to complain about. *

Supporting Information

Please provide information relevant to your complaint. Please note that the Authority will assess your complaint and consider future actions on the basis of this. *

Please attach any further information relating to your complaint here.

Attachment 1

Attachment 2

Attachment 3

Attachment 4

Attachment 5

Complaint Resolution

Please tell us how you would like to see your complaint resolved

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Complaints

Online complaint form

1. YOUR DETAILS

2. YOUR COMPLAINT