What you can complain about
Find out what you can complain about and what we don't do.
What you can complain about
- Police misconduct
- Police not doing their duty or not doing it properly
- Police practices, policies and procedures.
This can include but is not limited to:
- unreasonable force
- dishonesty
- perjury - making false statements under oath
- threats or harassment
- unlawful arrest
- failure to respond to or investigate an offence or to prosecute someone
- failure to return property seized by Police during an investigation when it is no longer part of a Police exhibit
- unprofessional behaviour.
For more information regarding Police conduct view the NZ Police Professional Conduct glossary.
What we don't do
- We don't provide legal advice.
- We can't award compensation.
- We're not an emergency response service.
- We can't act as a spokesperson on your behalf.
- We don't process requests for Police documents.
- We don't consider complaints that contest traffic infringement notices. You should contact the Police Infringement Bureau about this on 0800 105 777 from a landline, 04 381 0000 from a mobile or email them at ticket@police.govt.nz.
We don't have the power to lay criminal charges or to take disciplinary action against Police.